The Growing Demand for Substance Use Disorder Treatment
By Brett Talbot
Substance use disorder (SUD) treatment has never been more needed -or more challenging to deliver. Demand continues to surge while treatment capacity remains constrained. The organizations meeting this challenge are leveraging technology to extend their reach and improve outcomes.
The Scope of the Challenge
The numbers tell a sobering story:
- 48 million Americans struggle with substance use disorders
- Only 10% receive treatment at a specialty facility
- Overdose deaths remain at crisis levels
- Treatment capacity hasn’t kept pace with demand
Behind these statistics are individuals and families in crisis -people who need help but can’t find it, or find it too late.
Why the Gap Persists
Several factors constrain treatment capacity:
Workforce Shortages
Like all of behavioral health, SUD treatment faces severe workforce shortages. Specialized addiction counselors are in short supply, and burnout rates remain high.
Stigma
Despite progress, stigma continues to discourage help-seeking. Many individuals delay treatment until crisis points force the issue.
Access Barriers
Geographic, financial, and logistical barriers prevent many from accessing treatment. Rural areas are particularly underserved.
Documentation Burden
Treatment providers spend excessive time on documentation and compliance requirements, limiting their capacity to see patients.
How Technology Is Helping
Forward-thinking SUD treatment providers are using technology to address these challenges:
Extending Post-Discharge Support
The highest risk period for relapse is immediately after treatment ends. AI-powered monitoring can maintain patient engagement during this critical window:
- Regular check-ins that don’t require clinician time
- Analysis of responses to identify warning signs
- Automatic alerts when intervention is needed
- Connection to support resources when struggles emerge
Improving Documentation Efficiency
AI documentation tools reduce the time clinicians spend charting, enabling each provider to serve more patients. For SUD treatment specifically:
- Group therapy documentation becomes manageable
- Medical necessity requirements are met consistently
- ASAM criteria documentation is streamlined
- Time is recaptured for patient care
Enhancing Assessment
AI-powered assessments can:
- Screen for co-occurring conditions efficiently
- Monitor progress between appointments
- Identify relapse risk before crisis points
- Gather data that supports treatment planning
Supporting Long-Term Recovery
Recovery is a long-term process that extends far beyond initial treatment episodes. Technology enables ongoing support:
- Alumni engagement programs
- Recovery monitoring over months and years
- Early identification of concerning trends
- Connection to resources when needed
The Discovery365 Example
Discovery Behavioral Health, in partnership with Videra Health and Brigham and Women’s Hospital, launched Discovery365 -an AI-powered platform that monitors patients for 12 months post-discharge.
The system addresses what they call “the one-year recovery gap” -the critical period when many patients struggle without adequate support. Video-based check-ins, AI analysis, and proactive clinical alerts ensure patients stay connected to care.
What Providers Can Do
Organizations looking to expand their SUD treatment capacity should consider:
- Audit current workflows - Where is time being lost to non-clinical activities?
- Evaluate technology options - What tools could extend your reach?
- Plan for post-discharge - How do you support patients after they leave?
- Measure outcomes - What data would help you improve?
Our Commitment
At Videra Health, we’ve worked with leading SUD treatment providers to develop tools that address their specific challenges. From documentation automation to post-discharge monitoring, our platform helps organizations serve more patients while improving outcomes.
Contact us to discuss how technology can support your SUD treatment programs.