Privacy Policy

Protecting your privacy and personal information is our top priority at Videra Health. This Privacy Policy explains what kind of information we collect, when and how we might use that information, how we protect the information, and your rights regarding your personal data.

Health Data Protection

Personal data collected and transmitted through our platform may be considered "health data" - data related to your physical or mental health. Our privacy practices are designed to comply with:

• GDPR provisions regarding sensitive personal data
• Health Insurance Portability and Accountability Act (HIPAA)
• Applicable state laws related to health data

How We Use Your Data

Videra Health uses your data to:

• Protect rights, privacy, safety, and property
• Provide technical support
• Enforce compliance with our Terms of Use
• Manage and improve our operations and applications
• Evaluate service quality and identify usage trends
• Keep our applications safe and secure
• Send product, service, and new feature information

Data Sharing

Your health history data is shared only with your participating care team. We do not share your personal health information with your employer. We may share personal data with third parties and government entities when necessary to comply with legal processes or enforceable governmental requests.

Your Rights

You have the right to access, correct, and request deletion of your personal data. Data removal requests typically take 5-7 business days to process.

California Privacy Rights

California residents may request, once per year and free of charge, a list of third parties to which personal data was disclosed for direct marketing purposes. Submit requests by emailing support@viderahealth.com with "California Privacy Rights" in the subject line.

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