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Engaging Patients Before the Opportunity Fades

Videra Front Door

24/7 conversational AI that screens, qualifies, and schedules patients in real time. Convert interest into booked appointments before the moment passes.

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24/7

Always Available

<30s

Average Response Time

100%

Inquiries Captured

0

Missed Calls

How It Works

A streamlined approach designed for behavioral health workflows.

1

Patient Reaches Out

Via website, phone, or text message -any time of day.

2

AI Engages

Conversational AI answers questions, takes referrals, and qualifies the patient.

3

Information Collected

Patient preferences, contact details, and availability captured automatically.

4

Ready for Follow-Up

Qualified lead and information sent to your team for scheduling.

Key Features

Everything you need to transform your practice.

AI-Powered Conversations

Natural language processing understands patient needs and responds with empathy, qualifying leads 24/7 without human intervention.

Omnichannel Engagement

Meet patients where they are -web chat, phone, SMS, and more. Seamless handoffs to human staff when needed.

Capture Leads

Convert calls and inquiries into qualified appointments. Collect patient contact preferences, dates, and times -no phone tag, no delays.

24/7 Availability

Never miss a patient inquiry. AI responds instantly any time of day or night when patients are ready to seek help.

Smart Handoffs

AI gathers key information upfront so your admissions team can focus on patients who need human support.

EHR Integration

Seamlessly connects with your existing systems -Kipu, BestNotes, and more.

"
Front Door has completely transformed how we handle incoming inquiries. We're capturing patients we would have lost before -and our admissions team can focus on the patients who need human support.
SM

Sarah Martinez

Director of Admissions, Coastal Recovery Center

Why Choose This Solution

For Providers

  • Reduce administrative burden
  • More time for patient care
  • Better clinical insights

For Organizations

  • Scale without adding headcount
  • Improve quality metrics
  • Reduce clinician burnout

Ready to capture more patients?

See how Front Door can transform your intake process and increase admissions.

View Case Studies